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These Terms of Service ("Terms") constitute a legally binding agreement between you and Studiotag("we", "our", or "us") governing your access to and use of the Studiotag platform ("Service") accessible at https://www.studiotag.org. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not access or use the Service.
By accessing or using Studiotag, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity and authority to enter into these Terms on behalf of yourself or the business entity you represent; (c) your use of the Service does not violate any applicable law or regulation; and (d) all information you provide is accurate, current, and complete.
If you are accepting these Terms on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. In that case, "you" refers to both you individually and that entity.
Studiotag is a cloud-based business management platform designed for creative studios and service businesses. The Service includes, but is not limited to:
We reserve the right to modify, add, suspend, or discontinue any feature or aspect of the Service at any time, with reasonable advance notice where possible. We will not be liable to you or any third party for any modification, suspension, or discontinuation of features or the Service.
To use the Service, you must create an account. You agree to:
Each user must have their own account. You may invite team members (staff, admins) to your Service Provider workspace — each invited person will have their own user account governed by these Terms. You are responsible for all actions taken by users within your workspace.
We reserve the right to disable, suspend, or terminate any account at our discretion if we have reason to believe these Terms have been violated, including but not limited to sharing account credentials or creating fraudulent accounts.
Studiotag offers multiple subscription plans, including a free Starter trial and paid subscriptions. Current plan details, features, and limits are described on the Pricing page and may be updated from time to time with advance notice.
The Starter plan provides a 7-day trial with full access to all platform features, allowing you to evaluate the Service before committing to a paid subscription. No credit card or payment information is required during the trial period. At the end of the trial, your account will remain accessible with restrictions unless you upgrade to a paid plan.
Paid subscriptions are processed through the payment methods available at checkout (currently Razorpay). By subscribing to a paid plan, you: (a) authorize us to charge the applicable fees to your selected payment method on the billing cycle (monthly or annual, as selected); (b) agree that your subscription will automatically renew at the end of each billing period unless cancelled; and (c) agree to keep your payment information current and accurate.
All fees are stated in the currency applicable to your geographic region (INR for India, USD for other regions). Fees are exclusive of applicable taxes. You are responsible for any taxes, duties, or levies arising from your subscription.
Each plan includes specific limits on users, customers, appointments, invoices, branches, and POS transactions. Usage counters for customers, appointments, and invoices reset at the start of each billing cycle. User and branch limits are seat-based and do not auto-reset. If you exceed a limit, you will not be able to create new records in that category until the counter resets or you upgrade. Existing data is never deleted due to limit overruns.
Additional user seats, branch slots, and other usage add-ons may be available for purchase on eligible plans. Add-ons are charged on a pro-rated basis for the remainder of the current billing cycle and renew with your subscription. Current add-on pricing is shown at checkout, in your subscription settings, and on the Pricing page.
Because a 7-day free trial is available to evaluate all features before subscribing, we generally do not offer refunds for paid subscription fees. Refunds are considered only in the following limited circumstances: (a) payment was deducted but plan activation failed due to a verified technical error on our side; or (b) the Service was materially unavailable (see Section 6) due to verified server downtime not caused by scheduled maintenance or third-party failures outside our control. See our Refund Policy for full details and the process to submit a refund request.
We reserve the right to update subscription pricing. We will provide at least 30 days' advance notice of price changes via email and/or a prominent notice in the platform. Price changes will take effect at the start of your next billing period. Your continued use of the Service after the new pricing takes effect constitutes acceptance of the updated pricing.
If a payment fails (e.g., insufficient funds, expired card), we will notify you and may retry the charge. If payment remains outstanding after reasonable retry attempts, we reserve the right to suspend or downgrade your account until payment is resolved. Reactivation requires payment of all outstanding amounts.
You may cancel your paid subscription at any time from Settings → Subscription → Cancel within the platform. Upon cancellation: (a) your subscription will not renew for the next billing cycle; (b) you will retain full access to your paid plan until the end of the current billing period; and (c) your account will revert to the Free (restricted) plan at period end. No partial refunds are issued for the unused portion of a billing period.
If you downgrade to a lower plan, your existing data that exceeds the new plan's limits is preserved in read-only form — it is not deleted. However, you will be unable to create new records in categories where you have exceeded the lower plan's limits until you upgrade again or your usage falls within the new limits.
To request permanent account deletion and data removal, contact us at hello@studiotag.org. See our Privacy Policy for data retention obligations upon deletion.
We strive to maintain high availability of the Studiotag platform and work to minimize planned and unplanned downtime. However, we do not guarantee uninterrupted, error-free service. The Service may be unavailable due to:
We target a best-effort uptime of 99% for the core platform on a monthly basis, excluding scheduled maintenance windows and events outside our reasonable control. This is not a binding SLA commitment. If service unavailability causes a verifiable failed payment (subscription charge deducted but service inaccessible), you may be eligible for a refund per Section 4.6.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to investigate any suspected violations of this Acceptable Use Policy and to take any action we deem appropriate, including issuing warnings, suspending or terminating accounts, and cooperating with law enforcement authorities.
You retain full ownership of all data, content, and information you enter into the Service ("Your Data"), including customer records, appointments, invoices, staff data, service listings, and business configurations. We do not claim any ownership rights over Your Data.
By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, display, and transmit Your Data solely for the purpose of providing and improving the Service to you. This license terminates when you delete the relevant data or close your account.
You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You represent and warrant that: (a) you have all necessary rights to provide Your Data to us; (b) Your Data does not infringe any third-party intellectual property, privacy, or other rights; and (c) Your Data complies with all applicable laws, including data protection laws governing the personal information of your customers and staff.
Our collection and use of personal information in connection with the Service is governed by our Privacy Policy.
The Service, including its software, source code, architecture, design, user interface, logos, trademarks, service marks, trade names, and all original content created by us (excluding Your Data), is owned by Studiotag or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes as permitted by these Terms. This license does not permit you to: copy, modify, distribute, sell, or lease any part of the Service; sublicense or commercially exploit the Service; or create derivative works based on the Service without our express written consent.
Any use of our trademarks, logos, or branding without prior written consent is strictly prohibited. Unauthorized use may violate trademark, copyright, and other applicable laws.
The Service integrates with or links to third-party services including:
Your use of third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, security, or practices of third-party services. If a third-party service becomes unavailable or discontinues an integration, we will work to provide alternative functionality where feasible.
Links to external websites or resources within the Service are provided for convenience only. We do not endorse and are not responsible for the content, products, or services available through those links.
We welcome your ideas, feature requests, bug reports, and other feedback about the Service ("Feedback"). You agree that any Feedback you submit is entirely voluntary and non-confidential. By submitting Feedback, you grant us an irrevocable, perpetual, worldwide, royalty-free license to use, incorporate, and commercialize the Feedback in any way and for any purpose without any obligation to you, including without limitation the obligation to compensate you. We are under no obligation to act on any Feedback you provide.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from using the Service will be accurate, reliable, or complete; or (d) defects in the Service will be corrected.
AI-generated insights and reports are for informational and planning purposes only. They do not constitute professional financial, legal, tax, accounting, or business advice. You should consult qualified professionals before making material business decisions based on AI-generated output.
We are not responsible for the actions, omissions, or conduct of your customers, staff, or other third parties who interact with the platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STUDIOTAG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED INDIAN RUPEES (INR 100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Studiotagand its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees (including reasonable attorneys' fees) arising out of or related to: (a) your use of or inability to use the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) Your Data or the data of your customers; (e) your infringement of any third-party intellectual property, privacy, or other rights; or (f) any dispute between you and any third party, including your customers and team members.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.
You may stop using the Service and cancel your subscription at any time per Section 5. To request full account deletion, contact us at hello@studiotag.org. Upon deletion, your data will be removed in accordance with our Privacy Policy.
We may suspend or terminate your account and access to the Service at any time, with or without cause and with or without notice, including if: (a) you violate these Terms or our Acceptable Use Policy; (b) we reasonably believe your account is involved in fraudulent, illegal, or abusive activity; (c) we are required to do so by law or a court order; (d) you fail to pay fees when due; or (e) we cease to operate the Service.
Upon termination, your right to access and use the Service ceases immediately. We will provide a reasonable opportunity to export Your Data before permanent deletion, except in cases of fraud, illegal activity, or other egregious violations. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.
We will not be liable for any failure or delay in performing our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including without limitation: acts of God, natural disasters, floods, fires, earthquakes, epidemics or pandemics, war, terrorism, riots, civil unrest, actions of government authorities, embargoes, strikes or labor disputes, internet service provider failures, distributed denial-of-service (DDoS) attacks, or failures of third-party infrastructure providers.
In the event of a force majeure, we will notify you as soon as reasonably practicable and will resume performance as soon as the circumstances allowing. If a force majeure event continues for more than 30 days, either party may terminate the affected services without liability by providing written notice.
These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 (as amended), without regard to its conflict-of-law principles.
Any disputes, claims, or controversies arising from or relating to these Terms, the Privacy Policy, or your use of the Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts located in India. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Before initiating formal legal proceedings, we encourage you to contact us at hello@studiotag.org to attempt to resolve any dispute informally. We will try to resolve your concern within 15 business days.
If the dispute is not resolved informally, the parties may pursue mediation before a mutually agreed neutral mediator. If mediation does not resolve the dispute within 60 days of initiation, either party may then pursue formal legal proceedings in courts of competent jurisdiction as specified in Section 17.
Any dispute resolution proceedings shall be conducted in the English language. Claims must be brought within one (1) year of the date the cause of action arose, or they shall be forever barred.
These Terms, together with the Privacy Policy, Refund Policy, and any other policies or agreements incorporated by reference, constitute the entire agreement between you and Studiotag with respect to the Service and supersede all prior and contemporaneous agreements, representations, warranties, and understandings.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Studiotag.
You may not assign or transfer these Terms or any rights or obligations under these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law. Subject to the foregoing, these Terms will be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.
All notices from you to us must be sent by email to hello@studiotag.org. We may provide notices to you via email to the address associated with your account, or via a prominent notice within the Service. Notices are effective upon sending.
Nothing in these Terms creates or implies any agency, partnership, joint venture, fiduciary, or employment relationship between you and Studiotag. You and Studiotag are independent contractors.
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the Service. When we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription per Section 5.
If you have questions about these Terms, please contact us: