Client Profiles & Loyalty

Build Loyalty That Keeps Clients Coming Back

Every client who walks out without rebooking is a retention risk. Rich visit histories, automated re-engagement, and loyalty rewards turn one-time visitors into regulars — without any manual follow-up from your team.

Client Profile

Last visit 3 days ago

VIP Client
R

Riya Kapoor

+91 98765 43210

★ 4.9

₹28,400

Lifetime spend

34

Visits

🎁 420

Points

Haircut

Fav. svc

12 mo

Client for

Upcoming: Jun 18, 10:30 AM

Keratin Treatment · Neha S.

Confirmed

Recent Visits

Jun 5Haircut & Blow Dry₹800
May 10Keratin Treatment₹3,500
Apr 2Hair Color (Global)₹2,200

Know your clients better than ever

Rich Client Profiles

Detailed Client Profiles

Every client has a single profile: contact details, birthday, service preferences, allergies, and notes — all in one place, accessible from any device.

Complete Visit History

Every appointment, service performed, and retail purchase is logged automatically. No manual entry — it's just there when you need it.

Lifetime Spend Tracking

Know exactly how much each client has spent with you and which services keep them returning. Your most valuable clients are always visible.

Staff Notes & Preferences

Leave private notes on any client profile — product preferences, past reactions, personal details — so every staff member can deliver a personalised experience regardless of who handled them before.

Retention & Loyalty

Loyalty Points & Rewards

Clients earn points with every visit or purchase and redeem them for discounts. A simple reason to come back beats a complicated loyalty card every time.

Re-visit Reminders

Clients who haven't visited in 30, 60, or 90 days get an automatic re-engagement message. You set the timing and tone once — the system handles the rest.

Birthday & Anniversary Offers

Clients receive a birthday message and offer automatically. Small gestures like this drive more return visits than almost any campaign you could run.

Client Segments

Group clients by frequency, spend, or service type to send targeted offers that convert.

Up and running in minutes

No technical setup or developer required.

1

Clients are added automatically

A client profile is created the moment a booking is made or a walk-in is added. No separate data entry, no forms to fill in after the fact.

2

Every visit enriches the profile

Every visit adds to the profile automatically — services received, products purchased, staff notes, total spend. The history builds itself.

3

Use insights to retain them

Use spend history and visit frequency to identify clients drifting away. Send targeted loyalty offers or re-engagement messages before you lose them.

How it works

List your business, go live with online booking, and manage everything from one place.

01

Create your profile

Add your brand, photos, services, pricing, and team. Clients see exactly who you are — and decide before they even call.

Progress25%
02

Go live and get bookings

Your public booking page is ready to share. Clients pick a service, choose a real slot, and confirm — no calls, no back-and-forth.

Progress50%
03

Run daily operations

Calendar, POS billing, staff schedules, payroll, and client history — all synced in one dashboard from day one.

Progress75%
04

Grow with clear data

Track revenue, retention, top services, and staff performance. See what's working and where to focus — no spreadsheets needed.

Progress100%

Ready to transform your business?

Join thousands of service businesses that use Studiotag to save time, grow revenue, and delight clients.

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