Quick Summary
No General Refunds
Review plan details on the Pricing page before subscribing.
Failed Payment Cases
Refund considered if amount is deducted but payment fails.
Technical Downtime Cases
Refund/credit considered for verified service unavailability.
This Refund Policy applies to subscriptions and add-ons on the studiotag platform. Please read this policy carefully before subscribing. For current plan details, visit the Pricing page.
Studiotag generally does not provide refunds for successful subscriptions, renewals, upgrades, add-ons, or partial usage periods. We encourage you to review the Pricing page and plan details before subscribing.
By completing checkout, you acknowledge that you have reviewed the current plan details, billing terms, and feature limits before payment.
Refunds are considered only in the following situations:
In downtime cases, we may provide either a refund or equivalent service credit, based on severity and affected duration.
The following are non-refundable:
If payment fails but money is deducted, contact us with your payment details. We will verify transaction status with Razorpay and the payment network.
If confirmed as failed-but-deducted, we will initiate refund/reversal as per processor and banking timelines.
If you believe you were impacted by technical downtime, please include date/time, affected features, screenshots (if available), and your account details in the request.
We review uptime logs and incident reports before deciding eligibility. Planned maintenance windows and force majeure events are excluded.
To request a refund review, email:
hello@studiotag.orgPlease include:
Initial response target: within 2 business days.
Approved refunds are processed back to the original payment method via Razorpay. The refund typically takes 5–7 business days to reflect.
We may update this Refund Policy from time to time. Changes will be communicated via email or a notice on the platform at least 1 year before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated policy.
For refund queries or payment disputes, contact us at:
We respond to all refund queries within 2 business days, in accordance with applicable laws.